Bag Check

WHY DRAG YOUR BAG? 

DEN offers free bag check and check-in service at the Transit Center and Mt. Elbert  and Pikes Peak shuttle lots to make it convenient for you to travel, luggage free, from the time you arrive until you board your flight. Bag check and check-in services are provided by Bags Inc. 

  • For domestic flights on United, Southwest, Delta and American Airlines. Flights to international destinations are not eligible for the bag check service
  • Check your bags a minimum of 90 minutes before your flight
  • Skip airline ticket counter lines–check your bag and get your boarding pass
  • This is a free service. Airline bag fees still apply and can be paid at all bag check locations
  • Passengers with lap infants must go to the ticket counter for the child’s boarding pass, per airline regulations

Transit Center Bag Check

Lug less and explore more. Check your bag at the Transit Center and get your boarding pass before you head up to the terminal and security.

  • Transit Center Level 1, below The Westin
  • Hours: 6 a.m. to 6 p.m. (for flights departing as late as midnight)

Drive-up Bag Check at Mt. Elbert and Pikes Peak Shuttle Lots

Drive in and check your bag from the comfort of your car before you park. A greeter at the bag check kiosk will remove your bag from your car, check you in, and hand you your boarding pass. Once you park your car, board the shuttle, and travel to DEN, luggage-free. Upon arriving at the terminal, head directly to security.

  • Hours: Saturday–Thursday 4 a.m.–4 p.m., Friday 4 a.m.–7 p.m.
  • Follow Bag Check signs when you enter the parking lot
Battery Charging

Personal Device Charging Stations

Does your personal device need a charge? DEN has you covered! There are many easily-accessible electrical outlets located throughout Jeppesen Terminal and all three concourses. DEN also has dedicated battery charging stations that offer seating and work surface spaces.

Electric Vehicle Charging Stations

Denver International Airport has a total of 36 electric vehicle (EV) charging stations available close-in on Level 1 of the parking garages. The spaces have designated “Electric Vehicle Station” signs. There is no charge to use the stations, however, the standard garage parking rates apply.  The station locations are listed below:

Parking FacilityCharging Station Locations
GARAGE WEST, Level 1Rows E, F, G 
15 total Level 1 EV Charging Stations
10 total Level 2 EV Charging Stations
GARAGE EAST, Level 1Rows E, F (5); Row R (6)
11 total Level 1 EV Charging Stations
61st and PeñaAlong the south and west sides
11 total Level 1 EV Charging Stations

Car Battery Jumps

The airport provides free vehicle jump starts. If you need assistance, call 303-342-4650. The service is available 24 hours a day, seven days a week.

Bicycling at DEN

DEN is completely accessible to bicycling travelers.  While Peña Boulevard is one option for cycling to DEN, cyclists may prefer the less-traveled route via 56th Avenue to Valleyhead Road. 

Parking for bicyles is available on two levels at DEN:

  • Transit Center (level 1 beneath the Westin Denver International hotel)
    • EAST SIDE
    • WEST SIDE
  • At the north end of Arrivals (level 4)
    • EAST SIDE (outside door 401)
    • WEST SIDE (outside door 400)
Lost & Found

Items found in public areas at the airport are taken to Airport Lost and Found, located in Jeppesen Terminal.  Filing a claim for a lost item can be done either in person or online.

  • Lost and Found Office:  Jeppesen Terminal, East Level 1 near Doors 111 and 113
  • Hours of Operation:  Monday through Friday, 8 a.m. to 7:30 p.m., and Saturday and Sunday, 8 a.m. to 6 p.m.
  • Online Services:  File a claim from anywhere in the world by visiting https://lostandfound.flydenver.com
  • Phone (303) 342-4062 or (800) AIR-2DEN

Items found in shops, restaurants, or other businesses at Denver International Airport:

Items left in shops, restaurants, or other establishments at the airport are held by that business.

Items lost while on an airplane or at an airline gate:

Personal items lost while in flight or at an airline gate are collected and held for claim by the respective airline. Lost luggage is also held for claim by airline companies.

Mail Services

Airport Mailers

  • For passengers who enter security with prohibited items and need to mail them, that option will be available directly at the TSA checkpoints via Airport Mailers. TSA representatives will provide information to passengers as needed
  • Jeppesen Terminal, bridge to A Gates

FedEx Drop Box

UPS Drop Box

US Postal Services

  • Mail drop boxes can be found on the center core of A Gates (northwest corner), on B Gates in the center core, and on C Gates on the mezzanine level, and on Level 6, northwest of Jeppesen Terminal
  • www.usps.com
Nursing Rooms

DEN offers a comfortable, private space for mothers to nurse their child(ren) or pump. Our three new nursing rooms are conveniently located post-security at the center of each of DEN’s concourses, offering a tranquil environment to nurse or pump while traveling. Each of the rooms provides:

  • 24/7 availability
  • Comfortable seating
  • Power outlets
  • Sink
  • Changing table

The nursing rooms are located at:

  • Center of A Gates, near the women’s restroom closest to Denver Duty Free
  • Center of B Gates, near the women’s restroom closest to Tuleh Ruche
  • Center of C Gates, near the women’s restroom closest to Einstein Bros. Bagels

To request the access code to a nursing room, use the intercom on the wall next to the nursing room door.

Airport Facilities

Jeppesen Terminal

Jeppesen Terminal is Denver International Airport’s only terminal and includes space for passenger drop-off, passenger pickup, airline check in and baggage check, baggage claim, security screening and access to gates. The terminal is identified by Terminal East and Terminal West.

Level 5

  • Arrivals
  • Baggage Claim
  • North and South Security Checkpoints
  • Access to DEN Plaza and the Westin Denver International Airport

Level 6

  • Airline Check-In/ Ticketing Counters
  • Bridge Security Checkpoint 

Dropping of and Picking up at Jeppesen Terminal 

Passengers arrive at Jeppesen Terminal via Peña Boulevard, the airport roadway.  The roadway divides to Terminal West and Terminal East, but also separates into three traffic levels for greater convenience and less traffic congestion:

  • Departures (Level 6) – Departing passengers, curbside baggage check-in and airline ticketing
  • Commercial Vehicle Services –  (Level 5) – Drop-off and pickup lanes for taxis, car-rental vans, shuttles, buses, limousines, and Uber and Lyft passengers
  • Arrivals (Level 4) – Passenger pickup

Security Screening

Access to all airlines gates is through three security checkpoint areas:  Terminal Level 5 North, Terminal Level 5 South and at the Bridge Security checkpoint on Level 6. Passengers using the North and South security checkpoints will access their airline gates via the Train to the Gates.

Train to the Gates 

The Train to the Gates (or the Automated Guideway Transit System) connects Jeppesen Terminal and all three DEN concourses. After security screening at the North and South checkpoints, passengers are directed to the Train to the Gates. The train trip from the terminal to C Gates is less than ten minutes. Train stations are located in the center of all four buildings. Signs will direct you. 

International Arrivals 

International arrivals enter the terminal after passing through Federal Inspection (FIS) and U.S. Customs at the north end of Jeppesen Terminal, Level 5.

Gates

Denver International Airport has three concourses (Gates A, B and C) beyond security screening that provide access to the airline gates. Gates B and C are accessible from Jeppesen Terminal only via the Train to the Gates. Gate A can be reached by walking the passenger bridge or by taking the train from the terminal.  Moving walkways help you move quickly along from the terminal and throughout the Gates.

A Gates

Airlines located on A Gates are accessible by train from Jeppesen Terminal or by the passenger bridge, a unique walkway that spans a taxiway.  The passenger bridge offers a closeup view of airplanes as they move to their gates. A Gates contains gates A26 through A87.  All international flights arrive at A Gates.

Electric carts are available to transport elderly or disabled passengers to airline gates.

B Gates

Airlines located on B Gates are accessible only by train from Jeppesen Terminal or A or C Gates. B Gates contains Gates B11 through B95.

Electric carts are available to transport elderly or disabled passengers to airline gates.

C Gates

Airlines located on C Gates are accessible only by train from Jeppesen Terminal or A or B Gates. C Gates contains Gates C23 through C51.

Pets

Pet Relief Areas

Furry travelers at DEN now have their own private restroom on each concourse and one outside of Jeppesen Terminal.  The new indoor pet relief rooms provide service animals and furry companions with a comfortable and welcoming area to take care of business, before or after a flight.

The pet relief rooms are conveniently located post-security in the center cores of A, B and C Gates. Also, there is a pre-security outdoor pet relief area located just outside door 200 on the west side of the Jeppesen Terminal. All pet relief areas are compliant with the Americans with Disabilities Act.

Jeppesen Terminal – Level 2 on the northwest side 

A Gates – near the U.S. Mail Drop 

B Gates – near the U.S. Mail Drop 

C Gates – near the U.S. Mail Drop 

The indoor pet relief rooms feature artificial turf flooring, with a drainage system and an artificial rock. Because owners are asked to clean up after their animals, bags and disposal containers are provided. The rooms also include a wall-mounted sink, soap dispenser, automatic hand dryer and paper towel dispenser. To bring the outdoors in, each room features a wall mural showcasing owners and their dogs enjoying Colorado’s great outdoors. The design of the rooms allow for a sanitary environment by making cleaning easy and efficient.

The outdoor pet relief area in the Jeppesen Terminal is conveniently located before going through security and is fenced in with a bench for owners to sit while their pet takes care of business.

Paradise 4 Paws

Denver International Airport has a new on-airport pet resort featuring private suites, flat screen TVs, massage therapy, on-site medical experts – and, of course, obedience training.

Paradise 4 Paws, a premium resort for dogs and cats, is now open at 24735 E. 75th Ave., located at the WorldPort facility just east of the Pikes Peak shuttle lot along 75th Avenue. Paradise 4 Paws is the only on-airport pet boarding facility, featuring more than 25,000 square feet of space dedicated to 24-hour service that includes day and overnight pet stays. The resort includes large dog suites that overlook expansive indoor play areas that feature indoor grass, soft rubber flooring and a bone-shaped splashing pool.

Select dog suites have flat screen TVs with canine-friendly programming, and 24-hour web cams for owners to keep tabs on their four-legged friends. Small dog breeds less than 25 pounds have their own wing of the resort that also features private suites, an indoor play area and a miniature bone-shaped splashing pool.

Cats have their own gated community of bungalows, that overlook an Adventure Jungle where felines can climb and explore custom-made cat trees. Select bungalows feature window perches and fish aquariums.

The facility has on-site veterinary assistants, as well as additional services that include dog obedience training, cat and dog grooming, pet massage therapy and pet transportation.

For more information, or to book a suite, visit www.Paradise4PawsDenver.com.

Advice on Traveling with Pets

  • Certified service dogs are always allowed inside public areas at DEN. Visitors who are picking-up arriving passengers or seeing-off departing passengers may bring their service dog, too.
  • Check with your airline for their specific requirements for pets.
  • Federal and state laws require a health certificate signed by a veterinarian for animals on a flight.
  • Dogs and cats must be at least eight weeks old to travel on an airplane.
  • Try to book a nonstop flight, and try to avoid busy holiday or weekend travel. It is best to fly your pet during times when temperatures are moderate. For instance, fly in the morning or evening during the summer months to avoid midday heat. Some airlines have restrictions if temperatures are above 85 degrees or below 45 degrees.
  • Be sure your pet’s collar and kennel have identification tags that include your name, telephone number, and flight information.
  • For your pet’s safety, please do not take your pets on escalators or moving walkways.
  • If the pet is flying in the cargo hold, make sure you put food and water in the kennel.
  • If you travel outside the continental United States, be aware that some places, including Hawaii, require your pet to have special vaccinations and may impose a quarantine period when you arrive at your destination. Contact the host country, or ask your airline for assistance in learning the rules that pertain to traveling with your pet outside the U.S. mainland.
Smoking at DEN

DEN is a non-smoking facility.  However, there are locations outside the Jeppesen Terminal to accommodate smokers.

  • While smoking and vaping are not permitted anywhere inside the airport, there are designated smoking areas, pre-security, outside Jeppesen Terminal.
  • There are no smoking areas once you clear security and go to your gate. Please allow time to return to the terminal and pass through security again if you leave the gate area to smoke.

Access the outdoor smoking areas by exiting the following doors on the north and south ends of the terminal:

West Side of Jeppesen Terminal

  • Level 4 – Doors 400 and 416
  • Level 5 – Doors 500 and 516
  • Level 6 – Door 616

East Side of Jeppesen Terminal

  • Level 4 – Doors 401 and 417
  • Level 5 – Doors 501 and 517
  • Level 6 – Doors 601 and 617
Water Bottle Filling Stations

Denver International Airport is investing in sustainability by providing convenient water bottle filling stations on each of the three concourses. There are four stations on each concourse. All of the stations are located in the center of the concourses, in each corner area. Despite the airport’s robust recycling programs, waste audits show that the majority of plastic bottles make their way into landfills where they can take hundreds of years to decompose. In the first year of operation, the stations filled the equivalent of 600,000 half-liter plastic bottles, increasing customer convenience while effectively reducing waste at the source.

Wi-Fi

Free wireless internet access throughout the airport

DEN Airport Free Wi-Fi

To get online, follow these simple steps:

  • Verify your wireless connection is enabled or on
  • Locate the connection named, “- DEN Airport Free WiFi.” Select this network and click “Connect”
  • You are now connected. No need to watch a video or log into a page, it’s TOTALLY FREE!

If you are having trouble making a connection, email DENAirportWIFI@flydenver.com for assistance.